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Becoming Conflict Competent
Course Code:
JHSWBCC2
Program Level:
Intermediate
Description:
Conflict is often avoided, or dealt with in a passive manner. When ignored, conflict often escalates and can become polarizing. In this session, participants will gain insights for enhancing their natural responses to conflict, learn healthy communication styles, and build constructive behaviors to manage conflict.
This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Program Content:
Major topics covered in this course include:
- Levels of conflict
- Strategies to de-escalate conflict
- Distinction between miscommunication and conflict
- Responses to conflict
- Tactics to address, rather than avoid, conflict
Learning Objectives:
After attending this presentation, you will be able to…
- Determine your natural reactions to conflict
- Identify when you are entering conflict
- Use strategies to de-escalate conflict before it is too late
- Choose to engage with colleagues and clients to turn conflict into innovation
Who should attend:
Professionals leading a team or project, or will be in the future
Developed By:
Chinook Executive Solutions
Instructor:
Julie G. Holunga, MBA, CPCC, ACC and Stephanie Wachman
CPE Credit:
2
Field of Study:
Personal Development (2 CPE)
Prerequisites:
None
Advanced Preparation:
None
Format:
Group-Internet-Based
OR
Register By Phone: Call 877.370.2220 and press “1” for the webinar hotline to register
Price
Single Registration
$89.00
Upcoming Dates
- 5/23/2025 @ 1:00 PM
- 6/2/2025 @ 1:30 PM
- 6/19/2025 @ 12:00 PM
- 7/11/2025 @ 3:30 PM
- 7/22/2025 @ 4:00 PM
- 8/5/2025 @ 3:00 PM
- 8/20/2025 @ 11:30 AM
- 9/10/2025 @ 12:30 PM
- 9/25/2025 @ 11:30 AM
- 10/7/2025 @ 12:30 PM
- 10/20/2025 @ 12:30 PM
- 11/4/2025 @ 10:30 AM
- 11/20/2025 @ 3:30 PM
- 12/2/2025 @ 12:30 PM
- 12/10/2025 @ 12:00 PM
- 1/6/2026 @ 3:00 PM
- 1/21/2026 @ 11:00 AM
- 2/3/2026 @ 1:30 PM
- 2/19/2026 @ 3:00 PM
- 3/5/2026 @ 11:00 AM
- 3/20/2026 @ 12:30 PM
- 4/7/2026 @ 12:30 PM
- 4/23/2026 @ 12:30 PM
All times are Eastern Time Zone