CFO Series: How Trust Matters: Why Trusted Leaders Deliver
CFO Series: How Trust Matters: Why Trusted Leaders Deliver
CPE Credit:
2
Overview
Description:
Trust is often viewed as a “soft” concept, but its impact on financial performance is anything but. In today’s environment, trust influences everything from customer retention and pricing power to employee engagement, operational efficiency, and, ultimately, profitability. We will challenge you to rethink trust as a core driver of enterprise value. We will explore how trust directly impacts financial outcomes and how breakdowns in trust create hidden costs throughout the organization. From internal team dynamics to customer relationships and brand reputation, this session connects trust to measurable business performance. Lack of trust is a colossal risk that must be detected before it can be corrected. Trust is like oxygen, without trust the organization is in peril.
Field of Study:
Auditing (2 CPE)
Instructor
Instructor:
Robert Mims, CPA
Additional Details
Who should attend:
Leaders, financial leaders, financial managers, CEOs, CFOs, controllers, accountants, board members, advisors, and consultants; CPAs in public practice and CPAs in industry; business owners, entrepreneurs and professionals who are interested in realizing more profitability. Those who strive to impro
Program Level:
Intermediate
Program Content:
The major topics that will be covered in this course include:
- Defining trust in a financial and operational context
- The connection between trust, pricing power, and revenue quality
- How trust impacts employee performance, retention, and productivity
- The hidden costs of low-trust environments
- How trust is a driver of customer loyalty and long-term value creation
- Measuring trust; what can be quantified, and what must be observed?
- The role of leadership behavior in building or eroding trust
- Creating a culture where trust supports execution and accountability
Learning Objectives:
After attending this presentation, you will be able to…
- Identify how trust influences financial performance, including revenue, cost structure, and long-term value
- Recognize the relationship between trust, employee engagement, and operational efficiency
- Analyze the financial impact of low-trust environments and missed opportunities
- Apply practical strategies to build and sustain trust across teams, customers, and leadership structures
Prerequisites:
At least six (6) months of professional financial statement analysis experience and/or at least six (6) months of professional experience in preparing or reviewing accounting processes and reports
Advanced Preparation:
None
Developed By:
The Knowledge Institute, LLC
Format:
Group-Internet-Based
Course Code:
CF27HTM2
Our Partners
NASBA Sponsor
CFO Series: How Trust Matters: Why Trusted Leaders Deliver
Course Code:
CF27HTM2
Program Level:
Intermediate
Description:
Trust is often viewed as a “soft” concept, but its impact on financial performance is anything but. In today’s environment, trust influences everything from customer retention and pricing power to employee engagement, operational efficiency, and, ultimately, profitability. We will challenge you to rethink trust as a core driver of enterprise value. We will explore how trust directly impacts financial outcomes and how breakdowns in trust create hidden costs throughout the organization. From internal team dynamics to customer relationships and brand reputation, this session connects trust to measurable business performance. Lack of trust is a colossal risk that must be detected before it can be corrected. Trust is like oxygen, without trust the organization is in peril.
Program Content:
The major topics that will be covered in this course include:
- Defining trust in a financial and operational context
- The connection between trust, pricing power, and revenue quality
- How trust impacts employee performance, retention, and productivity
- The hidden costs of low-trust environments
- How trust is a driver of customer loyalty and long-term value creation
- Measuring trust; what can be quantified, and what must be observed?
- The role of leadership behavior in building or eroding trust
- Creating a culture where trust supports execution and accountability
Learning Objectives:
After attending this presentation, you will be able to…
- Identify how trust influences financial performance, including revenue, cost structure, and long-term value
- Recognize the relationship between trust, employee engagement, and operational efficiency
- Analyze the financial impact of low-trust environments and missed opportunities
- Apply practical strategies to build and sustain trust across teams, customers, and leadership structures
Who should attend:
Leaders, financial leaders, financial managers, CEOs, CFOs, controllers, accountants, board members, advisors, and consultants; CPAs in public practice and CPAs in industry; business owners, entrepreneurs and professionals who are interested in realizing more profitability. Those who strive to impro
Developed By:
The Knowledge Institute, LLC
Instructor:
Robert Mims, CPA
CPE Credit:
2
Field of Study:
Auditing (2 CPE)
Prerequisites:
At least six (6) months of professional financial statement analysis experience and/or at least six (6) months of professional experience in preparing or reviewing accounting processes and reports
Advanced Preparation:
None
Format:
Group-Internet-Based
OR
Register By Phone: Call 877.370.2220 and press “1” for the webinar hotline to register
Price
Single Registration
$89.00
Upcoming Dates
- 6/25/2027 @ 11:00 AM
All times are Eastern Time Zone
