Frequently Asked Questions
Course Access FAQ
Your access to CPAx On-Demand begins immediately upon registration giving you access to individual courses and subscriptions.
Once on the CPAx On-Demand site, navigate to the course you are interested in, then click “enroll” or “add to cart” in the top right corner. Once enrolled, you can begin viewing immediately or go to My Courses to watch later.
Course Content Details
Course Registration FAQ
You can buy an individual self-study course at any time and watch it in CPAx On-Demand, or you can purchase unlimited access to CPAx On-Demand and select from more than 100 courses in A&A, tax, ethics, and technology for one year from date of purchase.
Once you have registered for an account you can access and purchase the subscription from the On-Demand home page where it says “Buy Now”
You will have unlimited access to all CPA Crossings self-study courses that are included in CPAx On-Demand and can be viewed on CPA Crossings’ course search. You will also be able to access any new self-study courses that are added during your subscription.
Those who purchase an individual self-study course have up to 90 days after the date of purchase to complete the course and take the exam.
Those with unlimited CPAx On-Demand have 90 days of access to individual courses upon enrollment. Your access to subscription courses may be revoked immediately upon the end of your subscription’s duration.
Course Completion Details FAQ
Certificates of completion are available in the menu in the top left corner then selecting the ribbon next to a complete course.
All courses in CPAx On-Demand are NASBA-approved, making them accepted for CPE credit in all states.
Our goal is to make every effort to ensure that you have a positive experience with our on-demand course system. If you are unhappy or have any concerns about our services at any time, please contact us immediately at (877) 370-2220 or email us directly at firstname.lastname@example.org. We reserve the right to terminate your access to the service at any time for failure to pay any outstanding amounts due. The following is an outline of our refund policy.
Individual course registrations – If you are dissatisfied with a course that you have registered for, let us know prior to completing the final exam and we will provide you a full credit to register for any of our other course offerings of equivalent CPE hours. We cannot offer refunds or credit for courses where you have received CPE credit.
Unlimited access – Unlimited access to CPAx On-Demand requires an annual commitment. If you are dissatisfied with the service, you may cancel within the first 30 days for a full refund. In the event you have earned CPE credit in the first 30 days, you will be charged $25 per CPE credit earned and this will be subtracted from your refund amount. No refunds will be provided for mid-year cancellations requested more than 30 days after purchase.